Sales Administrator

This is an exciting opportunity for a keen Sales Administrator to join our expanding woven fabric business team.

As a Sales Administrator, you would be joining a purpose-driven company and an employer of choice, where we continuously strive to build on our World-Class technical textiles business within a sustainable manufacturing environment.

Our market-leading engineered textiles keep emergency services crews safe, help renewable energy industries combat climate change, protect our armed forces, safeguard the environment, enhance the lifespan and efficiency of road, rail and air transport, and even safely deliver a soft landing on distant planets.

Heathcoat Fabrics are proud winners of The Queen’s Award for Enterprise for Innovation and as part of the team, you will contribute to some of the most innovative technical fabric-making projects in the world. We are committed to ensuring our people have the skills and confidence to excel in their field, therefore we provide ongoing development opportunities for individuals to progress at all levels.

Introducing the department

As a member of the woven fabrics sales team, you will be joining a department which is responsible for some of the company’s most exciting high-profile projects, including space missions and green energy generation.

Other products manufactured through our integrated production department are destined for very diverse end uses including recreation and military parachutes, electric vehicle and aircraft components, firefighter and other emergency services uniforms, body armour and chemical protection for our security forces and healthcare fabrics for the NHS.

The Department and the Role

To manage, control and prioritise the process of all WIS sales orders from receipt to final dispatch to the customer, liaising with other departments as required to gain the information needed to achieve delivery on time. To contribute to continuous improvement around site to improve machine reliability and safety.
Main responsibilities include raising new weaving and finishing orders and the subsequent management of necessary production planning functions to achieve delivery on time, Managing the administrative work necessary for all customer complaints and concessions, Dealing with credit control enquiries as appropriate and creating monthly sales forecasts for the WIS sales teams to aid with the sales management function.

Essential Skills and Experience:

• Organisational and planning skills.
• Proficient with Microsoft Word, Excel and PowerPoint.
• Prior experience of direct customer interaction, working within a team where organisation and the ability to prioritise are essential.
• A positive attitude and willingness to learn.
• Language skills especially German, French and Spanish would be an advantage (but not essential).

Working pattern: Monday to Friday, 8:30am to 5pm (Would consider part-time).