An unequivocal no compromise quality policy…
In today’s technological world, it is clearer than ever that the discerning client will require ever increasing standards of quality, professionalism and service. To ensure that our customers receive full satisfaction and value for money, we apply our experience and professional Code of Practice to every instruction undertaken and, to deliver the best level of skill, knowledge and attitude, we operate a continuous programme of training for all management, administration and operational employees.
Heathcoat Fabrics Limited is committed to realising continued customer satisfaction through the provision of best practice protocols and managed disciplines. We deliver high quality best performance textiles, to an agreed specification, to the right place, at the right time. This is achieved using the latest high-efficiency production and management techniques in partnership with customers, suppliers and environmental agencies.
To control activities and monitor customer satisfaction, our management system conforms to ISO 9001:2008, which is reflected in our Quality Policy. This provides the framework for establishing and regularly reviewing business objectives; and for maintaining continual improvement in all processes and activities within the Company. The resources, training and essential working environment are provided to enable every employee to participate and contribute to process improvement.
The company is accredited for global compliance and holds ISO 9001, ISO 14001, Defence Clothing and Textile Agency QA179A and Automotive Company accreditations. To support our manufacturing resources we operate SPC and SQA procedures for fabric performance monitoring.